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PRIVACY POLICY

Last Updated: March 13, 2025

Introduction

Welcome to ISAWorkBridge (“Company”, “we”, “us”, or “our”). ISAWorkBridge is a human resources (HR) software platform that helps businesses manage various HR functions, such as employee onboarding, performance management, payroll, and benefits administration (“Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our Services, including our website, mobile applications, and any other online portals or interfaces provided by ISAWorkBridge.
By accessing or using the Services, you consent to our collection and use of your personal information as described in this Privacy Policy. If you do not agree with the practices described herein, you should not use or access the Services.

Information We Collect

We may collect information that identifies, relates to, or could reasonably be linked with you or your organization (“Personal Information”). The types of Personal Information we collect may include, but are not limited to:

  • Account and Contact Information: Name, email address, phone number, company name, job title, and login credentials (username and password).
  • Employee & HR Data: For businesses using our Services for HR functions, we may collect information regarding their employees and contractors, such as names, addresses, contact details, payroll information, tax-related information, and benefits selections.
  • Payment Information: If you pay for our Services, we may collect billing information and payment method details (e.g., credit card number, billing address) as necessary to process transactions. This information may be processed and stored by third-party payment processors.
  • Usage Data: Information about how you access and use the Services, such as IP addresses, browser type, device information, pages visited, and time spent on pages.
  • Cookies and Similar Technologies: We (and our service providers) may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website and other online platforms.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing and Improving Our Services: To set up and maintain your account, process payments, facilitate HR workflows, and enhance the features and functionality of our platform.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.
  • Communications: To send you updates, newsletters, marketing communications, and other information related to our Services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions included in those emails.
  • Legal and Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Understand how you interact with our Services and improve user experience.
  • Analyze usage patterns and track the performance of our marketing campaigns.

You can manage your cookie preferences through your browser settings, where you can choose to delete or refuse certain cookies. However, if you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

How We Share Your Information

We may share your Personal Information in the following circumstances:

  • Service Providers: We engage third-party service providers to help us operate our business, such as payment processors, hosting providers, and analytics services. They have access to Personal Information as needed to perform their functions but are contractually obligated to maintain the confidentiality and security of that information.
  • Business Transfers: If ISAWorkBridge is involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Compliance and Protection:We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities, or if we believe it is necessary to protect our rights, property, or safety (or that of our employees, users, or others).
  • Consent: We may share your Personal Information with other parties when we have your consent or at your direction.

Data Retention

We retain Personal Information for as long as it is needed to fulfill the purposes for which it was collected, or as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your Personal Information, we will securely delete it or anonymize it.

Security Measures

We implement commercially reasonable administrative, technical, and physical security measures to protect the confidentiality, integrity, and availability of your Personal Information. However, no security measure is perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

Depending on applicable law, you may have certain rights regarding your Personal Information, such as:

  • Access and Correction: Request access to or correction of your Personal Information.
  • Deletion: Request deletion of your Personal Information.
  • Objection/Restriction:Object to or request the restriction of certain processing activities.
  • Portability: Request a copy of your Personal Information in a structured, machine-readable fo

To exercise these rights, please contact us atinfo@isaworkbridge.com or (888) 396-1112. We will respond to your request consistent with applicable law. If you receive marketing emails from us, you may unsubscribe at any time by following the instructions included in those emails. Even after you opt out of receiving marketing messages, you may continue to receive administrative and operational messages from us regarding the Services.

Children’s Privacy

Our Services are not directed at, nor intended for use by, children under the age of 13. We do not knowingly collect or solicit Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we might have any information from a child under 13, please contact us at info@isaworkbridge.com.

International Users

ISAWorkBridge is based in the United States. If you are accessing our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers are located. By using our Services, you consent to any such transfer of information outside of your country.

Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time by posting the revised version on our website or through the Services. The updated policy will become effective upon posting, and your continued use of the Services after any changes indicates your acceptance of the new policy. If you do not agree with the changes, please discontinue use of the Services.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ISAWorkBridge

400 North Ashley Drive Suite 2600:

Tampa, FL 33602

Email: info@isaworkbridge.com

Phone: (888) 396-1112

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ISA Consulting Group

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